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XTB

XTB review: is it safe for gold trading?

Founded 2002 · Warsaw, Poland · WSE: XTB

Score (other countries)
37 · D
Best score
82 · United Kingdom
Tier 1–2 for you in
3 / 22 countries
Trader Voice
65
Platforms
Own
On this page
  1. Is XTB safe?
  2. Regulation and licences
  3. Which company holds your account
  4. Trading gold
  5. Fees, deposits and withdrawals
  6. Regulatory record
  7. Score breakdown
  8. Pros and cons
  9. What traders say
  10. Trader evidence
  11. Questions
  12. Alternatives

Is XTB safe?

XTB is a 24-year-old broker headquartered in Warsaw, Poland, with a listed parent (WSE: XTB). The group has 5 regulated companies (KNF, FCA, CySEC, DFSA, FSC). How safe it is for you depends on which one opens your account: in 3 of the 22 countries we cover that is a Tier 1–2 regulated company. Elsewhere it is XTB International Ltd (FSC, Tier 4 · light offshore).

Regulation and licences

CompanyRegulatorRegulator tierLicenceRetail clients
XTB S.A.Polish Financial Supervision Authority ↗
Poland (EU)
Tier 2 · strongPending checkYes
XTB Ltd (UK)Financial Conduct Authority ↗
United Kingdom
Tier 1 · strictestPending checkYes
XTB Ltd (Cyprus)Cyprus Securities and Exchange Commission ↗
Cyprus (EU)
Tier 2 · strongPending checkYes
XTB MENA LtdDubai Financial Services Authority ↗
UAE (DIFC)
Tier 2 · strongPending checkYes
XTB International LtdFinancial Services Commission ↗
Belize
Tier 4 · light offshorePending checkYes

Each regulator name links to its own public register. Search the exact company name from your account agreement there before you deposit. How to verify a licence

Which company holds your account

XTB assigns clients to different companies depending on where they live. This is the company, regulator and score you would get in each country we cover.

If you live inYour account is held byRegulatorScoreRank
Other countriesXTB International LtdFSC T4D3717 / 18
United StatesNot accepted———
United KingdomXTB Ltd (UK)FCA T1A8211 / 13
EU / EEAXTB Ltd (Cyprus)CySEC T2B+7215 / 20
AustraliaXTB International LtdFSC T4D3719 / 20
CanadaXTB International LtdFSC T4D3719 / 20
SingaporeXTB International LtdFSC T4D3719 / 20
MalaysiaXTB International LtdFSC T4D3717 / 18
IndonesiaXTB International LtdFSC T4D3718 / 19
ThailandXTB International LtdFSC T4D3717 / 18
VietnamXTB International LtdFSC T4D3717 / 18
PhilippinesXTB International LtdFSC T4D3717 / 18
IndiaXTB International LtdFSC T4D3717 / 18
JapanXTB International LtdFSC T4D3720 / 21
Hong KongXTB International LtdFSC T4D3718 / 19
UAEXTB MENA LtdDFSA T2B568 / 18
South AfricaXTB International LtdFSC T4D3717 / 18
KenyaXTB International LtdFSC T4D3717 / 18
NigeriaXTB International LtdFSC T4D3717 / 18
South KoreaXTB International LtdFSC T4D3717 / 18
TurkeyXTB International LtdFSC T4D3717 / 18
MongoliaXTB International LtdFSC T4D3717 / 18
BrazilXTB International LtdFSC T4D3717 / 18

Scores are provisional until our cost, news-spread and withdrawal tests are in. T1 = strictest regulator tier, T5 = company registration only. Licence details pending register check.

Trading gold with XTB

Platforms
Own platform
Minimum gold order
0.01 lot (1 oz)
Swap-free account
Yes
Minimum deposit
$0
Round-trip cost, 1 lot XAUUSD
Not measured yet
Spread widening at NFP
Not measured yet
Withdrawal time
Not measured yet
Overnight swap, 1 lot long
Not measured yet

Cost, news-spread and withdrawal tests run on live accounts from our gold cost lab. Results appear here as each broker is tested. Gold pip value calculator · Margin calculator

Fees, deposits and withdrawals

What the broker publishes about deposits, withdrawals and fees. These are the broker’s own terms, collected from independent reviews and the broker’s pages, not our lab measurements.

Minimum deposit
None
Inactivity fee
10 USD per month after 12 months without activity
Deposit fee
None for bank and card; e-wallets up to 2%
Withdrawal fee
Free above 50 USD (100 USD for bank wires); otherwise 30 USD
Withdrawal time
Most processed within 24 hours
Account types
Standard (commission-free) · Islamic (swap-free)
Raw account commission
No raw account; costs are in the spread
Payment methods
Bank transfer · Visa/Mastercard · Skrill · Neteller · SafetyPay
  • Listed on the Warsaw Stock Exchange
  • Own platform xStation only; no MetaTrader

Checked 2026-11-05. Terms change; confirm on the broker’s site before you deposit.

Regulatory record

  • Fine2026 · KNF (Poland) · XTB S.A.

    PLN 20m fine: poor appropriateness checks, target-market failures and misleading CFD risk information (2022–2023)

    Source ↗
  • Fine2018 · KNF (Poland) · X-Trade Brokers DM S.A.

    PLN 9.9m fine over asymmetric slippage; upheld by the Polish courts

    Source ↗

Fines and regulator orders in the last five years reduce the protection score: −4 each, up to −12. Self-reported breaches that were compensated, and public warnings, are shown but not scored.

Score breakdown

For clients in countries without a local licence (account held by XTB International Ltd): 37 / 100 · Measured so far: 45 of 100 weight points

Protection you actually get · 35%

38
  • Your entity’s regulator (FSC) is Tier 4 (light offshore)+16
  • Negative balance protection promised by the broker only+6
  • Listed parent company (WSE: XTB)+8
  • Holds at least one Tier 1 licence in the group+6
  • 24 years in business+6
  • Regulatory fines or orders in the last five years (1)-4

Gold trading cost · 25%

Not measured yet

Execution under stress · 15%

Not measured yet

Money in and out · 15%

Not measured yet

Platforms and gold conditions · 10%

35
  • Own platform+5
  • 0.01-lot minimum order+15
  • Swap-free account available+15

Full methodology and data rules →

Pros and cons

Pros

  • Parent company is listed (WSE: XTB), so its accounts are audited and public.
  • Retail clients can be served by Tier 1 regulated companies (FCA).
  • In 3 of the 22 countries we cover, your account would sit with a Tier 1–2 regulated company.
  • Swap-free account available.
  • 24 years in business.

Cons

  • Licence details come from the broker’s own pages; our register check is not finished.
  • Clients outside its licensed countries are onboarded to XTB International Ltd (FSC), a light offshore regulator.
  • No MetaTrader 5.

What traders say

The Trader Voice score sits beside our expert score and is never mixed into it. It combines public review scores with ratings from our own readers.

Trader Voice

65

Expert score (other countries): 37

Public reviews

65

Trustpilot 3.8/5 from 3,054 reviews, 23% one-star

Source, 2026-11-05 ↗

Our readers

No reader ratings yet. Be the first below.

What reviewers praise

  • Simple, clear app
  • Fast account opening
  • Low fees on stocks and ETFs

What reviewers complain about

  • Slow, unhelpful support
  • Withdrawals under review for days
  • Confusing account navigation

…

Trustpilot scores reflect who a broker invites to review, so we temper them with the share of one-star reviews. Reader ratings count after an account is 72 hours old; one rating per account per broker. Full methodology and data rules

Trader evidence

What readers report from their own accounts: how long withdrawals took, complaints whose evidence our editors checked, and corrections to our data. Nobody can pay to remove a complaint.

Median withdrawal time

—

No reports yet

Arrived within 24 hours

—

 

Verified complaints

0

0 resolved

…

Questions

Is XTB safe for gold trading?

XTB is a 24-year-old broker headquartered in Warsaw, Poland, with a listed parent (WSE: XTB). The group has 5 regulated companies (KNF, FCA, CySEC, DFSA, FSC). How safe it is for you depends on which one opens your account: in 3 of the 22 countries we cover that is a Tier 1–2 regulated company. Elsewhere it is XTB International Ltd (FSC, Tier 4 · light offshore).

Is XTB regulated?

Yes. XTB S.A. is regulated by Polish Financial Supervision Authority (Poland (EU)). XTB Ltd (UK) is regulated by Financial Conduct Authority (United Kingdom). XTB Ltd (Cyprus) is regulated by Cyprus Securities and Exchange Commission (Cyprus (EU)). XTB MENA Ltd is regulated by Dubai Financial Services Authority (UAE (DIFC)). XTB International Ltd is regulated by Financial Services Commission (Belize). These details are from the broker’s legal pages and our register check is still pending.

Which countries does XTB not accept?

Of the countries we cover, XTB does not accept residents of United States.

Does XTB offer MT4, MT5 or TradingView for gold?

XTB offers its own platform. The minimum gold order is 0.01 lot.

Does XTB have a swap-free account?

Yes. Check the account terms: many swap-free accounts charge an admin fee once a position is held for a few days.

What is the XTB minimum deposit?

$0 on the standard account, according to the broker.

Alternatives

Data checked: November 2026 · Sources: [1]

CFDs are complex instruments and carry a high risk of losing money rapidly due to leverage. Ratings are our opinion, based on the data and rules described in the methodology. They are not investment advice.